{"id":1291,"date":"2025-07-18T12:06:57","date_gmt":"2025-07-18T12:06:57","guid":{"rendered":"https:\/\/niblits.com\/blog\/?p=1291"},"modified":"2025-07-18T13:11:59","modified_gmt":"2025-07-18T13:11:59","slug":"the-pumpkin-plan-the-secret-question-for-bigger-sales","status":"publish","type":"post","link":"https:\/\/niblits.com\/blog\/uncategorized\/the-pumpkin-plan-the-secret-question-for-bigger-sales\/","title":{"rendered":"The Pumpkin Plan &#8211; The secret question for bigger sales&#8230;"},"content":{"rendered":"<table cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#F6F6F9\" style=\"width:100%;margin:0 auto;background-color:#F6F6F9\">\n<tbody>\n<tr>\n<td>\n<div class=\"ck-section\" style=\"margin:30px auto 0px auto\">\n<table cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%;margin:0 auto;max-width:800px\">\n<tbody>\n<tr>\n<td width=\"800\" style=\"background-color:#ffffff;border-radius:0px\" bgcolor=\"#ffffff\">\n<div class=\"ck-inner-section ck-padding-left-mobile-friendly ck-padding-right-mobile-friendly\" style=\"padding:40px 36px 24px 36px\">\n<div style=\"margin-left:auto;margin-right:auto\">\n<table class=\"ck-layout-block ck-layout-stack\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"transparent\" style=\"padding:0px 0px 0px 0px;margin:0px 0px 0px 0px;border-radius:0px;overflow:hidden\">\n<tbody>\n<tr>\n<td class=\"ck-column ck-column-stack ck-column-1\" width=\"50%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:top\">\n<div style=\"padding:0px 0px 0px 0px\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"text-align:center;float:none\" class=\"email-image\">\n<tbody>\n<tr>\n<td align=\"center\">\n<figure style=\"margin-top:12px;margin-bottom:12px;margin-left:0;margin-right:0;max-width:800px;width:100%\">\n<div><img decoding=\"async\" src=\"https:\/\/embed.filekitcdn.com\/e\/oh4UyimtaVpDdq4v3xpjNZ\/EYj7oHsTocEWDETZgrRxx\" width=\"800\" height=\"auto\" style=\"border-radius:4px 4px 4px 4px;width:800px;height:auto;object-fit:contain\"><\/div><figcaption style=\"text-align:center\">\u200b<\/figcaption><\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/td>\n<td style=\"padding-left:20px\"><\/td>\n<td class=\"ck-column ck-column-2\" width=\"50%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:top\">\n<div style=\"padding:0px 0px 0px 0px\">\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:16px;color:#4F4F4F;font-weight:400;line-height:1.5;text-align:right;margin-top:8px;margin-bottom:8px\" class=\"\">\u200b<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"ck-section\" style=\"margin:0px auto 0px auto\">\n<table cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%;margin:0 auto;max-width:800px\">\n<tbody>\n<tr>\n<td width=\"800\" style=\"background-color:#fff;border-radius:0px\" bgcolor=\"#fff\">\n<div class=\"ck-inner-section ck-padding-left-mobile-friendly ck-padding-right-mobile-friendly\" style=\"padding:30px 36px 40px 36px\">\n<div style=\"margin-left:auto;margin-right:auto\">\n<table class=\"ck-layout-block ck-layout-stack\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#ffffff\" style=\"background-color:#ffffff;padding:0px 0px 0px 0px;margin:24px 0px 24px 0px;border-radius:0px;overflow:hidden\">\n<tbody>\n<tr>\n<td class=\"ck-column ck-column-stack ck-column-1\" width=\"25%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:top\">\n<div style=\"padding:0px 0px 0px 0px\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"text-align:center;float:none\" class=\"email-image\">\n<tbody>\n<tr>\n<td align=\"center\">\n<figure style=\"margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;max-width:100%;width:100%\"><a href=\"https:\/\/amzn.to\/3MoBmGW\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"kit-image-link\"><img decoding=\"async\" src=\"https:\/\/embed.filekitcdn.com\/e\/oh4UyimtaVpDdq4v3xpjNZ\/uA4hGPkx4RtiEtZzM2dFZq\" width=\"100%\" height=\"auto\" style=\"border-radius:0px;width:100%;height:auto;object-fit:contain\"><\/a><\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/td>\n<td style=\"padding-left:30px\"><\/td>\n<td class=\"ck-column ck-column-2\" width=\"75%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:middle\">\n<div style=\"padding:0px 0px 0px 0px\">\n<h2 style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:32px;color:#000000;font-weight:700;line-height:1.25;margin-top:0;margin-bottom:0\" class=\"\"><strong>The Power of Strategic Client Conversations<\/strong><\/h2>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\">Hi Reader,<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\udca1 Today&#8217;s Niblit:<\/strong> In <a href=\"https:\/\/amzn.to\/3MoBmGW\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\">&#8220;The Pumpkin Plan&#8221;<\/a>, Mike Michalowicz discovered that asking clients about their industry frustrations, instead of his company&#8217;s performance, unlocked a larger goldmine of business opportunities. One simple conversation led to a billing change that increased client satisfaction and boosted his revenue by 40%.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\udd11 Key Insight:<\/strong> Most client feedback calls focus on your performance, yielding polite responses and surface-level insights. The Wish List approach flips the script \u2014 you ask about their industry challenges, daily frustrations, and secret desires for how things could work better.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\">Picture the difference between asking &#8220;How are we doing?&#8221; versus &#8220;What keeps you awake at night about your industry?&#8221; The first question triggers defensive politeness; the second opens floodgates of genuine pain points and unmet needs that represent massive opportunities for your business.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\">When you understand what truly frustrates your best clients about their world \u2014 not just your slice of it \u2014 you discover pathways to become indispensable. You stop being just another vendor and start becoming their strategic ally in solving real problems.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83e\udd89 Nibble of Wisdom:<\/strong> Your clients&#8217; biggest frustrations are your biggest opportunities.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\udee0\ufe0f Practical Tip:<\/strong> Schedule &#8220;industry insight&#8221; calls with your top clients. Ask about their broader challenges, not your performance. Frame it as research to better serve their industry.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\ude80 Quick Action:<\/strong> Call your best client this week and ask: &#8220;What&#8217;s your biggest frustration with vendors in our industry?&#8221; Listen carefully. Their answer might contain your next breakthrough idea.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\udd0d Further Exploration:<\/strong><\/p>\n<ul class=\"unordered_list\" style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5;text-align:left\">\n<li class=\"list_item\"><span>Think about the last time a vendor solved a problem you didn&#8217;t even know you had. What made that experience memorable?<\/span><\/li>\n<li class=\"list_item\"><span>Consider which client complaints about your industry could become your competitive advantage.<\/span><\/li>\n<li class=\"list_item\"><span>Learn about <a href=\"https:\/\/hbr.org\/2016\/09\/know-your-customers-jobs-to-be-done\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\">Jobs to be Done theory<\/a>, which focuses on understanding the deeper motivations behind customer choices.<\/span><\/li>\n<\/ul>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83c\udfac Wrapup:<\/strong> Your clients aren&#8217;t just buyers, they&#8217;re industry insiders with valuable intelligence about unmet needs and market gaps. By tapping into their wisdom, you position yourself to anticipate their needs before they even voice them.<\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>\ud83d\udd17 Links:<\/strong><\/p>\n<ul class=\"unordered_list\" style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5;text-align:left\">\n<li class=\"list_item\"><span>Check out<a href=\"https:\/\/amzn.to\/3MoBmGW\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\"> <em>The Pumpkin Plan<\/em> by Mike Michalowicz<\/a> on Amazon<\/span><\/li>\n<li class=\"list_item\"><span>\u200b<a href=\"https:\/\/amzn.to\/4dDofO6\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\"><em>The Pumpkin Plan<\/em> on Kindle<\/a>\u200b<\/span><\/li>\n<li class=\"list_item\"><span>\u200b<a href=\"https:\/\/amzn.to\/3z2u3BH\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\"><em>The Pumpkin Plan<\/em> Audiobook<\/a>\u200b<\/span><\/li>\n<li class=\"list_item\"><span>\u200b<a href=\"https:\/\/amzn.to\/3YCcJxn\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\">How to read <em>The Pumpkin Plan<\/em> for FREE<\/a>\u200b<\/span><\/li>\n<\/ul>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\"><strong>Listening for opportunity,<\/strong> <\/p>\n<p style=\"font-family:Arial, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#222222;font-weight:400;line-height:1.5\" class=\"\">Tom &#8220;wish list whisperer&#8221; Bernthal<\/p>\n<table class=\"ck-layout-block ck-layout-stack\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#f9f9f9\" style=\"background-color:#f9f9f9;padding:18px 18px 18px 18px;margin:24px 0px 24px 0px;border-radius:0px;overflow:hidden\">\n<tbody>\n<tr>\n<td class=\"ck-column ck-column-stack ck-column-1\" width=\"35%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:top\">\n<div style=\"padding:0px 0px 0px 0px\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"text-align:center;float:none\" class=\"email-image\">\n<tbody>\n<tr>\n<td align=\"center\">\n<figure style=\"margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;max-width:200px;width:100%\">\n<div>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/embed.filekitcdn.com\/e\/oh4UyimtaVpDdq4v3xpjNZ\/2FXTkbpNBwAh35ubbC2sG7\" alt=\"\" width=\"200\" height=\"200\" style=\"border-radius:9999px 9999px 9999px 9999px;width:200px;height:200px;object-fit:cover\">\n<\/div>\n<\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"text-align:center;float:none\" class=\"email-image\">\n<tbody>\n<tr>\n<td align=\"center\">\n<figure style=\"margin-top:12px;margin-bottom:12px;margin-left:0;margin-right:0;max-width:800px;width:100%\">\n<div><img decoding=\"async\" src=\"https:\/\/embed.filekitcdn.com\/e\/oh4UyimtaVpDdq4v3xpjNZ\/2CrcobkpKHMN2FyPFwC39G\" width=\"800\" height=\"auto\" style=\"border-radius:4px 4px 4px 4px;width:800px;height:auto;object-fit:contain\"><\/div><figcaption style=\"text-align:center\">Tom, Chief Niblr<\/figcaption><\/figure>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/td>\n<td style=\"padding-left:30px\"><\/td>\n<td class=\"ck-column ck-column-2\" width=\"65%\" style=\"background-size:cover;background-position:center;border-radius:0px;vertical-align:middle\">\n<div style=\"padding:0px 0px 0px 0px\">\n<h2 style=\"font-family:Charter, Georgia, Times New Roman, serif;font-size:32px;color:#000000;font-weight:500;line-height:1.25;margin-top:0;margin-bottom:0\" class=\"\">Thank you!<\/h2>\n<p style=\"font-family:Verdana, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#4d4d4d;font-weight:400;line-height:1.5;margin-top:8px;margin-bottom:8px\" class=\"\">Thank you for joining the Niblits community. If you have questions, suggestions or want to chat, hit reply.<\/p>\n<p style=\"font-family:Verdana, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#4d4d4d;font-weight:400;line-height:1.5;margin-top:8px;margin-bottom:8px\" class=\"\"><strong>\u200b<\/strong><a href=\"mailto:?subject=Check%20this%20out...&amp;body=I%20just%20joined%20a%20free%20daily%20newlsetter%20called%20Niblits.%20They%20send%20you%20one%20key%20idea%20from%20popular%20books%20to%20grow%20a%20little%20smarter%20every%20day.%0A%0AIt's%20a%20quick%203-minute%20read%20and%20I%20thought%20you%20might%20like%20it%20too.%0A%0AYou%20can%20check%20it%20out%20here%3A%20%20https%3A%2F%2Fniblits.com%0A%0A\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\"><strong>Share Niblits with friends<\/strong><\/a><strong>.<\/strong> <\/p>\n<p style=\"font-family:Verdana, -apple-system, BlinkMacSystemFont, sans-serif;font-size:20px;color:#4d4d4d;font-weight:400;line-height:1.5;text-align:left;margin-top:8px;margin-bottom:8px\" class=\"\">If you&#8217;d like to get access to more books and ideas, <a href=\"https:\/\/join.niblits.com\/products\/tips-are-welcome\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#FF630B\">tap here to see how you can help me<strong> <\/strong>grow Niblits faster<\/a>!<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"ck-section\" style=\"margin:0px auto 40px auto\">\n<table cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%;margin:0 auto;max-width:800px\">\n<tbody>\n<tr>\n<td width=\"800\" style=\"background-color:#fff;border-radius:0px;border-top:solid 1px #F2F2F2\" bgcolor=\"#fff\">\n<div class=\"ck-inner-section ck-padding-left-mobile-friendly ck-padding-right-mobile-friendly\" style=\"padding:40px 40px 40px 40px\">\n<div style=\"margin-left:auto;margin-right:auto\">\n<p style=\"font-family:-apple-system, BlinkMacSystemFont, sans-serif;font-size:15px;color:#656565;font-weight:400;line-height:1.5;text-align:center\" class=\"\"><span style=\"font-size:12\"> <\/span><a href=\"https:\/\/preview.convertkit-mail2.com\/preferences\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#808080\"><span style=\"font-size:12\">Update your profile<\/span><\/a><span style=\"font-size:12\"> | <\/span><a href=\"https:\/\/preview.convertkit-mail2.com\/unsubscribe\" target=\"_blank\" class=\"ck-link\" rel=\"noopener noreferrer\" style=\"color:#808080\"><span style=\"font-size:12\">Unsubscribe<br \/>\u200b<\/span><\/a><span style=\"font-size:12\">113 Cherry St #92768, Seattle, WA 98104-2205<\/span><\/p>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div role=\"presentation\" style=\"text-align:center\"><a href=\"https:\/\/builtwith.kit.com?utm_campaign=poweredby&amp;utm_content=email&amp;utm_medium=referral&amp;utm_source=dynamic\" target=\"_blank\" rel=\"noopener\" style=\"text-decoration:none\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.convertkit.com\/assets\/images\/kit-badge-light.png\" alt=\"Built with Kit\" style=\"width:157px;height:36px\" width=\"157\" height=\"36\">\u200b<\/a><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>The Power of Strategic Client Conversations Hi Reader, \ud83d\udca1 Today&#8217;s Niblit: In &#8220;The Pumpkin Plan&#8221;, Mike Michalowicz discovered that asking clients about their industry frustrations, instead of his company&#8217;s performance, unlocked a larger goldmine of business opportunities. One simple conversation led to a billing change that increased client satisfaction and boosted his revenue by 40%. \ud83d\udd11 Key Insight: Most client feedback calls focus on your performance, yielding polite responses and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1293,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_convertkit_action_broadcast_export":false,"footnotes":""},"categories":[1],"tags":[],"niblit":[],"class_list":["post-1291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/posts\/1291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/comments?post=1291"}],"version-history":[{"count":1,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/posts\/1291\/revisions"}],"predecessor-version":[{"id":1292,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/posts\/1291\/revisions\/1292"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/media\/1293"}],"wp:attachment":[{"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/media?parent=1291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/categories?post=1291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/tags?post=1291"},{"taxonomy":"niblit","embeddable":true,"href":"https:\/\/niblits.com\/blog\/wp-json\/wp\/v2\/niblit?post=1291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}