The Pumpkin Plan – The secret question for bigger sales…
The Power of Strategic Client Conversations Hi Reader, π‘ Today’s Niblit: In “The Pumpkin Plan”, Mike Michalowicz discovered that asking clients about their industry frustrations, instead of his company’s performance, unlocked a larger goldmine of business opportunities. One simple conversation led to a billing change that increased client satisfaction and boosted his revenue by 40%. π Key Insight: Most client feedback calls focus on your performance, yielding polite responses and…